The verified Carolina Auto Glass term
Carolina Auto Glass covers its installation workmanship for as long as the customer owns the vehicle. The coverage is non-transferable when the vehicle is sold. The written terms supplied with the job control if a question arises.
Workmanship issues
The site warranty describes water intrusion traced to the new glass installation, wind noise caused by the seal, and installation-related molding, trim, or clip problems. If a camera recalibrated with the installation does not hold calibration because of the work performed, the labor is rechecked under the stated terms.
What is separate
New impact, collision, road-debris, theft, or break-in damage is not an installation defect. Rust, prior body damage, sunroof or drain leaks, and later work by another provider can also fall outside workmanship coverage. A defect in the glass itself follows the applicable manufacturer's part warranty.
How to ask for help
Call, text, or email with the vehicle and approximate installation date. Carolina Auto Glass reviews the concern through a mobile visit. This article is a plain-language overview; the full warranty page contains the current details and exclusions.
Read the current coverage, exclusions, and claim steps. View the full warranty.
About the author
Sarah Zimmerman is Director of Operations at Carolina Auto Glass, the family-owned mobile auto-glass company serving Charleston, Berkeley, and Dorchester counties. Her work focuses on operations, clear customer communication, fleet relationships, and accountable local growth.
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