Meet our team
Meet Sarah Zimmerman, Director of Operations.
A parent and former restaurant executive bringing more than 17 years of multi-unit operations and leadership experience to auto glass service.
People work is operations work.
Sarah Zimmerman is a parent and former restaurant executive who left the restaurant industry for the auto glass industry. She brings more than 17 years of multi-unit operations and leadership experience to her role as Director of Operations at Carolina Auto Glass, the family-owned mobile auto glass company founded in 2026 and serving Charleston, Berkeley, and Dorchester counties.
Restaurant leadership taught Sarah that strong service depends on people knowing what comes next, communicating when something changes, and taking responsibility for the outcome. She brings that practical approach to a mobile business where every vehicle, location, and customer need is different.
Her role supports the standards Carolina Auto Glass is built around: showing up, doing the job right, communicating clearly, taking care of people and their vehicles, and protecting what matters on the road.
How Sarah leads
- Clear communication. Customers and team members deserve useful information, an understandable next step, and an honest answer when circumstances change.
- Professional standards. Consistent processes help the team identify vehicle requirements and explain when ADAS recalibration may apply under the procedure for a specific vehicle.
- Local business relationships. Fleet coordination and account service should fit the way a local business actually operates. see how fleet works.
- Accountability. Taking care of people also means standing behind the work. Clear standards and follow-through support the lifetime workmanship warranty and the customer relationship behind it.
Reach Sarah directly
Resources by Sarah
- Mobile vs In-Shop Windshield Replacement: What Actually Changes?
- What Actually Happens During a Mobile Windshield Replacement?
- When Does a Windshield Need to Be Replaced?
- Why ADAS Recalibration Matters After Windshield Replacement
- South Carolina Auto Glass Insurance: What the Safety Glass Rule Means in 2026
- Insurance Claim or Cash Quote? How to Compare Both
- What Determines the Cost of Windshield Replacement in Charleston?
- OEM vs Aftermarket Windshield Glass: What Actually Matters?
- Why Your VIN Matters for an Accurate Auto Glass Quote
- Safe Drive Away Time: Why You Should Not Rush It
- Mobile Auto Glass and Lowcountry Weather: What Can Affect Your Appointment?
- Broken Door Glass After a Break In: What to Do Next
- Back Glass Replacement: Defrosters, Antennas, and Cleanup
- Why Two Identical Cars Can Need Different Windshields
- Fleet Auto Glass: How to Reduce Downtime Without Losing Control of Costs
- What Fleet Managers Should Ask an Auto Glass Vendor Before Opening an Account
- Why Carolina Auto Glass Does Not Advertise Chip Repair
- How to Prepare for a Mobile Auto Glass Appointment
- What Should a Lifetime Workmanship Warranty Actually Cover?
- What Running Operations in a Mobile Service Business Taught Me About Communication
- People First Operations Still Requires Accountability
Talk to Sarah
Call, text, or send the details.
Year, make, model or VIN, plus your ZIP and which glass broke — that is everything needed to quote it.