Questions we get a lot.

Damage that reaches the edge of the glass, sits in the driver's direct line of sight, or spreads across the windshield generally calls for replacement rather than leaving it alone. Send a photo and we'll tell you what we see before you commit to anything.

We come to your home, office, driveway, or jobsite with the glass and installation equipment. You need a reasonably level spot for the vehicle and enough room for the technician to work around the glass opening.

ADAS stands for advanced driver assistance systems — lane keep assist, adaptive cruise, automatic emergency braking. On many late-model vehicles the camera those systems use is mounted to the windshield, so when the windshield comes out and a new one goes in, that camera has to be recalibrated to aim correctly again. We'll tell you up front whether your vehicle needs it.

Both are options. We offer direct insurance billing where applicable, subject to the policy, loss, and carrier process. If you would rather not open a claim, ask for a cash quote and compare the available paths.

Urethane adhesive needs time to cure before the windshield can do its structural job in a crash. The exact window depends on the adhesive and the temperature and humidity that day, so the technician gives you the specific time on-site before leaving. Don't drive the vehicle until then.

Yes. We replace door windows, vent and quarter glass, and rear windows, and we vacuum out the tempered glass fragments that end up in the door cavity, seats, and carpet after a break-in or accident.

Yes. We schedule around your dispatch window, work at your yard or job site, and consolidate invoicing per account. Email sarah@carolinaglassco.com to set up an account.

Charleston, Berkeley, and Dorchester counties, including Summerville, Charleston, North Charleston, Goose Creek, Mount Pleasant, Moncks Corner, Ladson, Hanahan, West Ashley, James Island, Johns Island, and Daniel Island. If you're near the edge, send your ZIP and we'll confirm.

A lifetime workmanship warranty, good for as long as you own the vehicle. That covers water leaks around the new glass, wind noise from a bad seal, and moldings or trim that don't sit right. Glass itself is covered by the manufacturer's defect warranty for that part. If something we installed isn't right, we come back out and correct it at no charge for the work.

New impact or break-in damage after the install, rust or prior body damage around the glass opening that stops a seal from taking, pre-existing leaks from sunroofs or cowl drains, and damage from a later repair by someone else. We'll point out anything on your vehicle that could limit coverage before we start.

Call or text 843-922-9574, or email sarah@carolinaglassco.com with your name, the vehicle, and roughly when the work was done. We schedule a mobile visit to look at it — you don't bring the vehicle anywhere.